Refunds & Compensation and Payment Policy

At Sukdev, we strive to ensure customer satisfaction by providing a fair refund and compensation process. Please review our policy below.

Refund Policy

• Customers may request a refund within 3 days of receiving their order.
• Refund payments will be processed within 7 days after approval.
• Items must be unused, undamaged, and in their original packaging to qualify for a refund.
• Digital products or services are non-refundable once accessed or downloaded.
• Customized or personalized items are not eligible for a refund.

Compensation Policy

• If an order arrives damaged or incorrect, customers must provide proof (photos) within 3 days of delivery.
• Compensation options may include partial refunds, store credits, or replacements.
• Final compensation decisions will be made based on the nature of the issue.

Payment Policy

• We accept payments via [List payment methods, e.g., Credit/Debit Cards, UPI, Net Banking, etc.].
• All transactions are secure, and customer payment details are protected.
• Once payment is processed, the order will be confirmed and shipped according to our delivery timelines.

For refund requests, compensation inquiries, or payment assistance, please contact us at contact@sukdev.eu.org.