Refund Policy
At Sukdev.eu.org, we value customer satisfaction and aim to provide the best shopping experience. If you are not fully satisfied with your purchase, you may request a refund within 3 days of receiving your order, subject to the conditions below.
Eligibility for Refund
- Items must be unused, undamaged, and in their original packaging.
- Digital products or services are non-refundable once accessed or downloaded.
- Customized or personalized items are not eligible for a refund.
Refund Process
- Initiate a Request: Contact us at contact@sukdev.eu.org within 3 days of receiving your order, providing your order number and a brief reason for the refund request.
- Approval & Return: Once approved, you will receive return instructions (if applicable). Return shipping costs are the customer’s responsibility.
- Processing Time: Refunds will be processed within 7 days after the item is received and inspected.
Exceptions
- If the item arrives damaged or incorrect, please provide proof (photos) upon requesting a refund.
- We reserve the right to decline refund requests that do not meet our policy conditions.
For any inquiries, contact us at contact@sukdev.eu.org.